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Can you please tell which software version are you using?
Thank you.
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10-02-2018, 05:31
(This post was last modified: 10-02-2018, 05:33 by
dormani.)
I am having a similar experience using AQ software 7.0 b007. I started experiencing this when I moved the monitor outside and placed under our pergola. It has been extremely hot here over the last month so I am wondering if this may be the cause. The pergola is partially enclosed and runs a couple of degrees hotter than outside.
Regards
Ian
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Hi,
Thank you both for reporting this issue.
The NaN error happens due to a division by zero when the PM2.5 readings are also zero. Getting PM2.5 readings equal to zero is a very unlikely situation. Despite of this I already did some changes on the AQM software to deal with that situation. The updated software (v7.10_b004) is already available for download.
Jim, as it seems you are getting frequent PM2.5 readings equal to zero, please check all the connections to the sensor. Verify if when you get the message "Waking up the PMS7003 dust sensor (40s)" the fan starts to spin.
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Thanks Jim,
Things improve with the users feedback.
Now, any PM2.5 reading equal to zero, will not cause the NaN error anymore.